Our one-line pitch is…
myServiceFellow allows companies to slip into the shoes of their customers and understand the end-to-end customer experience they provide with their products and services along the whole customer journey.
Introduce your team, and tell us one interesting thing about each member. We are…
Marc, one of the pioneers of service design.
Jakob, an award-winning graphic designer.
Hardy, the front-end wizard.
Alex, the back-end ninja.
CEO Marc Stickdorn Photo credit: myServiceFellowWe received our initial capital through…
Our own bank accounts, our friends and family, and recently external funding.
The real pain about starting a business in Austria is…
Bureaucracy, funding, and finding the right people. But this is probably not really different anywhere else…
The person that inspires us is…
There is not just one person that inspires us but the entire service design community. It’s just amazing what a bunch of networking people and agencies with a shared passion for customer experience can achieve.
The one app/service that we couldn’t live without is…
It’s not one app but the ecosystem of cloud services. We couldn’t work without Skype, Dropbox, Google docs and hangouts, Mailchimp, Github, etc.
The one thing we would save from our burning office is…
The “official” paperwork. That’s really hard to get back.
The worst piece of advice we ever got was…
“You need a really long and detailed business plan!” Yeah, right. And we need to change this every week…
The one thing that will make us quit is…
If we can’t pay our employees anymore.
Our inside joke is…
We’re never joking. Seriously.
You might not believe it, but we…
Really believe that we can change the world for the better. This is no joke. We do.
We’ll call ourselves successful when…
We finally can pay our bills without external funding.
The startup we really want to see on inventures’ Startup Pick is…
smaply – for shameless self-advertising reasons… 😉
Visit myservicefellow.com to get in touch.
In partnership with CAST Tyrol
You may also like
